The Residence Collection - Frequently Asked Questions

Date: 17th May 2019
Author: Jack Devaney
Categories: Windows, PVC-U, Timber Alternative, Horndean, Winchester

What is the difference between R2,R7 and R9?

All of them look identical from the outside, a perfectly flush exterior. However, the inside aesthetic and in frame depth is how they differ;

– Residence 7 is 75mm front to back and is fully flush inside. 

– Residence 9 is 100mm front to back and is decorative inside around the frame and the transom mullion.

– Residence 2 is 100mm front to back and has a square edge around the frame.

Can you recommend how we should clean our Residence Collection windows? 

It’s really easy, just some hot soapy water! Or if it needs a deeper clean there’s an approved cleaner called ‘Cosmofen 20’ (pop it into Google, it’s available from a range of outlets online). Please do not use any other solvents or cleaners. 

What glazing options are available with the Residence Collection systems?

All of the Residence Collection systems are available in double and triple glazed options ranging from 28mm to 44mm.

What is a U-Value?

U-values measure how effective a material is as an insulator. The lower the U-value is, the better the material is as a heat insulator. 

What are the U-Values for the Residence Collection windows?

All systems can achieve 1.2 with double glazing and our lowest is 0.74 with triple glazing. 

Can I paint my Residence Collection windows?

It’s natural to think about painting our windows as the finish has an authentic timber look. However, they are a maintenance free alternative to timber which means they will not need painting, sanding or staining. There are a wide range of colours to choose from and you just need to wipe them with some warm water to keep them looking pristine for years to come! 

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